Customer Service Associate

Responsibilities

• Conduct health assessments and accurate analysis to provide customers with advice on achieving optimal health
• Establish and maintain good customer relations with customers
• Responsible for adhering to SOPs to ensure that smooth operations at the experience centre
• Maintain high level of hygiene at the consultation area includes the counters, equipment and displays at all time
• Conduct nutrition presentation / sharing session / talk
• Manage booking system and online
• Attend to distributors enquiries (walk-in, telephone, helpdesk)

Requirements

• Minimum Diploma in food and nutrition
• At least 2 years’ relevant experience
• High level of initiative and passion to work
• Bilingual in English and Mandarin to liaise with customers
• Good interpersonal and communication skills
• Pleasant personality and customer-oriented