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A career at Amway is a career in opportunity. At Amway you can explore and grow, make a difference, and find success. Established in 1959, Amway is a multi-billion dollar company, and the world’s No. 1 direct selling business, according to the Direct Selling News Global 100. Amway is a center of health, skincare and home product innovation and top-selling, global brands. We manufacture and distribute 450+ consumer products. More than 17,000 employees worldwide support millions of Amway Business Owners who sell Amway products.

Job title:          Sr. Product Owner

Department / Division:    Product Management (Digital)

Location:          Ada, MI

 

What we need:

 

We are looking for a strong Digital Product Owner to lead the business perspective of digital products that we are bringing to market.

 

What’s special about this team:

 

This is an exciting time to join our Digital team. The team is expanding rapidly and is working toward the modernization of Amway products, applications, and more. This Product Owner role will work with cross-functional product teams that develop and deliver a variety of products. They think about how to build solutions that address the needs that stakeholders have. This position reports to the Manager of Digital Experience Delivery for the larger CRM portfolio of digital products.

 

The Digital team is a group of people that love ensure that the products they create meet the needs of their end users. This team has the freedom to create and is given the tools and autonomy to do so through Agile product development.

 

Amway’s digital footprint is growing, and this team is a key part of that.

 

How you would contribute to the role:

 

You will be asked to take over product rollout of the growing Customer Management space. The Customer Management team is building a platform that will help our Amway Business Owners (ABOs/IBOs) manage grow, nurture, and retain their customer base. This is an opportunity to push boundaries, so we want you to bring in new thoughts and ideas. This is a very visible position with a strong partnership within IT and senior leadership.

 

Day to day, you will be working with the Customer Management delivery team from digital and IT. It is your responsibility that Amway’s vision for the Customer Management products is executed. These products include ABO and customer-facing tools.

 

You will be clearly communicating features, getting user stories, getting user feedback, looking at analytics…all with the goal of making sure that we are building the right features for our customers. You will have to go out and find solutions without a lot of handholding. There will be complex problems and challenges for you to work through with your delivery team.  

 

You will be measured on how well the tools you help create maximize the value of our customer service space.

 

What’s in it for you?

The products you create will offer the ability for our ABOs to grow and develop relationships with their customer base. This position is on a new, dynamic team with a global rollout responsibility and you will put your stamp on the products. Also, you will be part of an ongoing Agile transformation and will get direct coaching from our Agile Transformation Office.

 

 

This is the right fit for you if:

  • You have had significant experience (4+ years) in gathering user stories, creating digital product roadmaps, and gathering user feedback while working with Agile Delivery teams to deliver software or digital experiences.
    • Mid-level: 3 years
    • Senior: 6 years
  • You have experience working with partner systems and their implementation.
  • You have experience working with CRM or Marketing Automation technologies.

 

*This position is not eligible for Sponsorship*

Amway’s exceptional benefits package includes: Medical, dental, prescription and vision insurance; 401(K) participation; Profit Sharing; Bonus Eligibility; Fitness Center; product discounts.  Look into how Amway can transform your career!  Visit our web site to apply:  http://www.amway.jobs. For additional information, check us out at www.linkedIn.com/company/amway, www.facebook.com/AmwayTalent, and www.twitter.com/AmwayTalent.

Interested in a virtual tour of our World Headquarters in Ada, MI?  Simply click Explore Our Campus and click on the colored icons to scroll and navigate the views and information.