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A career at Amway is a career in opportunity. At Amway you can explore and grow, make a difference, and find success. Established in 1959, Amway is a multi-billion dollar company, and the world’s No. 1 direct selling business, according to the Direct Selling News Global 100. Amway is a center of health, skincare and home product innovation and top-selling, global brands. We manufacture and distribute 450+ consumer products. More than 17,000 employees worldwide support millions of Amway Business Owners who sell Amway products.

Job title:     Manager of IT ABO Solutions

Team:    Americas IT

Location:          Ada, MI (North America)


What do we need:

We are looking for a software development Manager to lead a high-functioning team responsible for delivering solutions for Amway customers in the North American market.

What’s special about this team:

The America’s IT ABO Solutions team plays an integral role in delivering solutions directly for our customers and colleagues throughout North America.  You will be joining a team of 9 Engineers, Solution Architects, and Business Systems Analysts that are making transformative changes throughout the Americas region.


The team you would be leading is high-functioning, talented, and is versed in the Agile principles. You would report to the Director of Information Technology in Amway North America.


How you would contribute to the role:

This team focuses on creating mobile channels for commerce, business management and other ABO facing solutions, leading the mobile-first technical strategy.  This team has an additional focus on Business Solutions for our Customer Service organization.  They are leading the charge on the adoption of Agile Development, Amazon Web Services (AWS) in the region and supports the continuation of API / Event-driven architecture.


As the Manager of this team, it will fall to you to ensure that the team flourishes under your leadership as they design, development and support of market business-critical mobile apps, applications, and services, including Business Center relating to ABO business management, Mobile commerce, and other strategic ABO platforms. You will have a heavy collaboration with the West Digital COE.


This includes any programs that are Customer Service related in the market, including ACD, BOSS and other strategic ABO support applications. Your team will also ensure the optimization of our Atlassian tools, Jira and Confluence.


At any one time, these tools have several hundred active users. You will provide leadership in both long and short-term planning as well as develop and implement the strategy and vision as it relates to IT solutions within your defined areas. We’ll also ask you to own and drive solution development for all capabilities of our ABO Solutions.


You will be measured on the delivery of the Annual Operating Plan priorities laid out in the beginning of the year. Your success with having the teams operating effectively and with Agile principles in mind will be measured as well.


Why Would You Want This Role?

The team members are experienced and talented. They are doing cutting edge work on software that directly impacts the ABO and the Customer front lines, and you would be leading them. You will be working on the #1 priority work for the organization in a Category 1 market.



What skills and background will be important to be successful:

  • BS degree in Computer Science, a related technical field, or equivalent practical experience
  • Multiple years of proven work experience leading software development teams
  • Experience working with the Agile principles
  • Proven experience creating, launching, and managing products/capabilities at scale
  • Demonstrated leadership and business management skills
  • Professional proficiency and communication skills in verbal and written English.



*This position is not eligible for sponsorship*


Amway’s exceptional benefits package includes: Medical, dental, prescription and vision insurance; 401(K) participation; Profit Sharing; Bonus Eligibility; Fitness Center; product discounts.  Look into how Amway can transform your career!  Visit our web site to apply:  http://www.amway.jobs. For additional information, check us out at www.linkedIn.com/company/amway, www.facebook.com/AmwayTalent, and www.twitter.com/AmwayTalent.

Interested in a virtual tour of our World Headquarters in Ada, MI?  Simply click Explore Our Campus and click on the colored icons to scroll and navigate the views and information.

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