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HR Generalist MSB

Date: Mar 9, 2023

Location: Kuala Lumpur, MY, 59200

Company: Amway Inc.

HR Generalist MSB


Key Responsibilities:

  • Responsible for Internal Communications:
    • Champion internal communication and serve as a liaison between Human Resources, the site departments, and Corporate to ensure consistent internal messaging
    • Support HRBP as appropriate to assess communication needs for MSB, determine key messages/themes, timing and delivery, and tailor communications for specific audiences.
    • Develop and implement internal communications strategies, tactics, and materials in alignment with company goals and brand image.
    • Write, edit, review and publish all communication deliverables to promote Human Resources/ Employee-focused initiatives through multiple channels, including email memo, newsletters and other platforms.
  • Responsible for Employee Change Management:
    • Champion and facilitate the change initiatives in driving the people strategy, organizational design, process of transformation, culture and other Employee-focused initiatives and programs.
    • Conduct change impact analysis, assess readiness, manage risk and stakeholder engagement.
    • Develop and implement effective communication plans, including resistance management.
    • Create and deliver training, engagement plans and coach (where necessary for special cases).
  • Responsible for Employee Development:
    • Partner with HRBP as appropriate to assess training needs and implement annual learning and development plan.
    • Facilitate training request (external) i.e. assist to register for external training.
    • Develop and implement effective communication plans and may be required to liaise with managers in training nomination.
    • Monitor the success of the training plan i.e. feedback received.


  • Responsible for Employee Engagement:
    • Partner with HRBP as appropriate to create an annual employee engagement plan.
    • Lead initiaves to increase employee involvement and motivation (via EAP program, fun activities, wellness activities etc).
    • Conduct employee focus groups and surveys to evaluate effective and efficient engagement programs.
    • Create an effective communication plan and provide content for various communication vehicles.
  • Responsible for Employee Experience:
    • Ensure that employees will have a great experience from onboarding to exit.
    • Lead initiatives driving improvements (study current processes, streamline and provide recommendations and adapt new changes/improvements) of end-to-end HR services, encompassing every stage of an employee’s experience starting from attraction, recruitment, onboarding, talent development, employee engagement/culture and offboarding.
  • Responsible for Reporting & HR Analytics:
    • Prepare and maintain standard and ad hoc reports and queries.
    • Monthly reporting for management on projects status or on specific HR KPIs’ (headcount, budget, attrition, exit interviews).
    • Analysing and evaluating data and reports, feeding back the findings to relevant managers and advising on changes and improvements.


  • Focal points and execute global/local programs and initiatives for MSB (Malaysia, Singapore and Brunei).


Required Knowledge, Skills, Abilities and/or Related Experience:

  • Bachelor’s Degree in Human Resources / Business Management or relevant fields with at least 5 years of related experience
  • Good networking, strong customer focus and relationship building skills
  • Strong negotiation and influencing skills
  • Good communication, interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
  • High level of attention to detail and accuracy
  • Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure
  • Ability to work independently without supervision
  • Business English
  • MS Office – advanced level

Job Segment: HR Generalist, HR, Change Management, Business Manager, Human Resources, Management