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A career at Amway is a career in opportunity. At Amway, you can explore and grow, make a difference, and find success. Established in 1959, Amway is a multi-billion dollar company, and the world’s No. 1 direct selling business, according to the Direct Selling News Global 100. Amway is a center of health, skincare and home product innovation and top-selling, global brands. We manufacture and distribute 450+ consumer products. More than 17,000 employees worldwide support millions of Amway Business Owners who sell Amway products.

 

Job Specific Responsibility:

 

  • To assist in the daily operational activities of the retail outlet
  • To assume the role of sales assistant and cashier
  • To handle EPP, ZIPP, voucher purchase
  • To answer telephone calls
  • Product consultant and explanation
  • Product demonstration
  • After sales service and advice
  • Sale & promote products

 

Other Responsibilities:

 

  • Excellent communication with ABOs and build good rapport.
  • Ability to handle difficult situations encountered with ABOs.
  • Good customer service attributes & serves the ABOs efficiently.
  • Balancing between adhering to company guidelines and ABO's demands.

 

Education & Experience:

 

  • Minimum SPM with at least 3 years relevant experience. OR Diploma in any field with at least 3 years relevant experience in shop/retail
  • Supervise a customer service team.

 

Competencies — Technical/Functional:

 

  • POS system.
  • To be a computer savvy (MS Words, Excel etc).
  • AS400 system ( OMS and IMS)
  • PRS system
  • Product return system

 

Skills and Knowledge:

 

  • Product knowledge.
  • Have good command of BM & English; Knowledge of Mandarin & other Local dialects will be an added advantage.