Customer Service Assistant (Shop) I

Date: Jun 5, 2024

Location: Kuala Lumpur (FT), MY, 53300

Company: Amway Inc.

Job Specific Responsibilities:

  • Product consultant
  • Safeguard the shop reputation.
  • To answer phone call from ABO/customer.
  • Back up cashier when necessary.
  • Housekeeping.
  • Assist in functions organized by the Company.
  • Receiving, storing, retrieving and dispatching of goods.
  • Stock replenishment.
  • Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
  • Maintain high level of inventory with accuracy.
  • Conduct monthly stock-take.
  • Maintain good documentation record and proper filing.
  • Provide good customer service and maintain good rapport with ABOs.
  • Provide timely and relevant feedback to the shop manager.
  • Provide the relevant data report to Shop Manager.
  • Establish effective Communication with other departments/branches.

Job Segment: Customer Service