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Lead Systems Engineer - End User Technology

Date: Mar 17, 2023

Location: Kuala Lumpur, Kuala Lumpur (FT), MY, 59200

Company: Amway Inc.

Purpose of Role:

The position is responsible for leading & supporting works in End User Technology across all markets/regions. 


Principal responsibilities:

  • Provide advice and guidance to local & global teams
  • Establish relationships with business units and other Technology divisions to deliver results in the End User Technologies space globally.
  • Lead projects with close cooperation of business units and technology departments.
  • Provides guidance for the development and maintenance of global standards for SCCM, Windows, Mobile Device Management, and VMWare VDI.
  • Architect and design future End User technologies standards to be used globally.
  • Standardize the technologies footprint in the responsible areas
  • Enhance and optimize the current global End User facing technologies
  • Maintaining vendor & supplier relations
  • Lead in market physical presence initiatives & projects
  • Provide Subject Matter Expert level guidance & support to outsourced vendor.
  • Oversight of outsourced team’s progress, address issues with leadership, and monitor adherence to SLAs. 


Required qualifications:

  • Experienced in leading users & projects for minimum of 5 years
  • Master Degree of Computer Science, MIS, or other technology related field preferred and 10 years of experience in Information Technologies
  • Flexible, service oriented, well-motivated team leader, able to work under high pressure in a multicultural environment
  • Thorough working knowledge of architecture, design and concepts of End User facing Technologies
  • Experienced with Microsoft technologies (Windows, SCCM, Group Policy Management, Intune, Office 365 product portfolio)
  • Experience with design, deployment, and management of VMWare VDI technologies.
  • Working knowledge of managing and support Apple Mac OS computers.
  • Familiar with strategies and trends of the listed technologies above
  • Capable to identity industrial trends and leverage them for the business needs
  • Willingness for travels


Preferable qualifications:

  • Experienced in project management
  • Familiar with BYOD and mobility concepts.
  • Knowledgeable of Virtualization of Desktops and Applications
  • Preferred MCSA certified


Soft skills:

  • Ability to coordinate work with a geographically distributed team members. 
  • Flexible, service oriented, well-motivated, able to work under high pressure in a multicultural environment. 
  • Strong verbal and written English communication skills
  • Ability to support projects independently
  • Responsible and committed to deliver results
  • Flexible, open-minded, service-oriented, well-motivated team player, able to work under pressure and paying attention to details
  • Self-starter who enjoys a fast, paced dynamic environment  
  • Strong time management skills

Job Segment: Computer Science, Systems Engineer, Project Manager, Virtualization, Engineer, Technology, Engineering