Key Responsibilities:

• Learning Program Design & Delivery
  • Design and deliver engaging learning programs covering technical skills (e.g., systems, tools, compliance) and soft skills (e.g., communication, leadership, collaboration).
  • Customize and/or develop learning content to suit different employee levels and functions based on the most effective learning methodologies and philosophy.
  • Facilitate in-person and virtual training sessions (when required) applying adult learning model and approaches.

• Learning Needs Analysis
  • Conduct training needs assessments in collaboration with business units and HRBPs.
  • Identify skill gaps and recommend appropriate learning interventions.
  • Support the development of learning paths and competency frameworks.

• Learning Management & Administration
  • Manage learning activities through the Learning Management System (LMS), including scheduling, tracking, and reporting.
  • Coordinate with internal and external trainers, vendors, and subject matter experts.
  • Ensure training records and compliance requirements are maintained accurately.
  • Organize and manage training events, workshops, and seminars for employees
  • Selection and management of Learning partners and vendors on cost, content design and effectiveness of delivery.

• Evaluation & Continuous Improvement
  • Evaluate the effectiveness of learning programs using feedback, assessments, and performance data.
  • Recommend improvements to enhance learning outcomes and learner engagement.
  • Monitor learning KPIs and prepare regular reports for stakeholders.
  • Manage learning budget and spending with regular reports for stakeholders

• Stakeholder Engagement
  • Partner with functional, department heads and HR teams to align learning initiatives with business goals.
  • Support change management and employee development initiatives through learning.
  • Promote a culture of continuous learning and knowledge sharing.

• Working Relationships
  • Internal: Regional Talent Management Specialist, HR Business Partners, Function & Department Heads, Employees
  • External: Training Vendors, Consultants, Learning Technology Providers

Required Knowledge, Skills, Abilities and/or Related Experience:

• Strong facilitation and presentation skills.
• Analytical mindset with the ability to interpret learning data.
• Excellent communication and interpersonal skills.
• Project management and organizational skills.
• Adaptability and continuous improvement mindset.
• Good command of written and spoken English is must

Preferred Knowledge & Skills and/or Related Experience:

• Masters or Bachelor’s degree in Human Resources, Education, Psychology, or related field.
• 5–8 years of experience in Learning & Development or Talent Development.
• Experience in both technical and soft-skill training design and delivery.
• Familiarity with LMS platforms and digital learning tools.
• Certification in instructional design, facilitation, or coaching is a plus.
• Experience in the direct selling industry is highly desirable.